Privacy Policy

CloudGuard Corp. Privacy Policy

Effective Date: February 1, 2024

At CloudGuard Corp., your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our products, services, or website (the "Service"). By accessing our Service, you agree to the terms of this Privacy Policy.

Definitions

• Personal Data: Information that can identify a living individual or device.
• Usage Data: Data collected automatically, including browsing history, IP addresses, and device details.
• Cookies: Small files stored on your device to enhance your experience.
• Data Controller: The entity determining the purpose and manner of data processing.
• Data Processor: Third-party entities processing data on behalf of CloudGuard.
• User: Individuals using our Service.

Information We Collect

1. Personal Data

We may collect the following:

• Name, email address, and phone number.
• Payment details for purchases.
• Information provided through support interactions.

2. Usage Data

Automatically collected data includes:

• Device type, browser type, and version.
• IP address and geographic location.
• Pages visited and duration on each page.

3. Tracking Technologies

We use cookies and similar technologies to:

• Save user preferences.
• Track user activity for analytics.
• Deliver personalized content and advertisements.

How We Use Your Data

We use collected data for the following purposes:

• Service Delivery: To operate and maintain our Service.
• User Support: To provide assistance and resolve issues.
• Improvement: To analyze and enhance the functionality of our Service.
• Security: To detect and prevent fraud or abuse.
• Marketing: To send newsletters, promotions, and other updates (with user consent).

Sharing Your Data

We may share your data with:

1. Service Providers: For payment processing, analytics, and customer support.
2. Legal Authorities: When required by law.
3. Business Transfers: In case of mergers or acquisitions, data may be transferred to new owners.

Cookies and Tracking Technologies

We use cookies for the following purposes:

• Essential Cookies: Required for the Service to function.
• Performance Cookies: Help us analyze how the Service is used.
• Advertising Cookies: Provide targeted advertisements.

Users can control cookies via browser settings. However, disabling cookies may affect functionality.

Data Retention

We retain personal data only as long as necessary to:

• fulfill the purposes outlined in this Privacy Policy.
• Comply with legal obligations.

Usage data is retained for internal analysis unless security or legal compliance is required.

Data Security

We implement robust security measures to protect your data, including:

• Data encryption.
• Secure servers and restricted access.
• Regular vulnerability assessments.

Despite our efforts, no system can guarantee 100% security.

Your Rights

Depending on your location, you may have the following rights:

1. Access: Request a copy of your personal data.
2. Correction: Update incorrect or incomplete data.
3. Deletion: Request deletion of personal data.
4. Data Portability: Obtain a copy of your data in a standard format.
5. Objection: Restrict or object to certain data processing activities.

To exercise your rights, contact us at support@CloudGuard.com.

International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate safeguards are in place to protect your information.

Third-Party Services

We may use third-party providers for services such as:

• Analytics: Tools like Google Analytics to monitor Service usage.
• Advertising: Platforms like Google AdWords for remarketing.
• Payments: Secure payment gateways like PayPal and Stripe.

These providers have their own privacy policies governing data use.

Children’s Privacy

Our Service is not directed at children under 13. We do not knowingly collect data from minors. If you believe your child’s data has been collected, contact us to remove it.

VPN and Security Tools

1. No-Logs Policy: CloudGuard VPN ensures that no user activities are logged, including connection timestamps or traffic details.
2. Dark Web Monitoring: Alerts users of compromised credentials without storing sensitive information.
3. Privacy Features: Tools like webcam and microphone blockers require explicit user consent before activation.

Updates to this Privacy Policy

We may update this policy periodically. Changes will be notified via email or a prominent notice on our website. Please review the Privacy Policy regularly.

Contact Us

For questions or concerns, contact us at:

• Email: support@cloudguard.com

Thank you for trusting CloudGuard Corp. with your privacy.